JOB SUMMARY

The Collections Representative is responsible for managing daily collection activities, monitoring accounts receivable, and identifying collection issues and opportunities. This position will communicate directly with customers regarding past-due accounts, maintain accurate collection records, and work with internal departments to resolve outstanding balances.

RESPONSIBILITIES

Organize and prioritize accounts based on severity of delinquency
Make outbound and receive inbound calls regarding past-due accounts
Proactively contact customers regarding outstanding balances
Send collection letters and accurately document collection activity
Work with management, sales representatives, and department managers to address collection concerns
Utilize available systems and resources to perform skip-tracing activities and locate customers
Assist debtors with establishing payment plans, with proper authorization when required
Process and review new customer credit applications
Apply received payments accurately in QuickBooks
Monitor accounts receivable activity and identify potential collection issues
Maintain accurate and organized customer and collection records
Meet monthly collection revenue quotas

QUALIFICATIONS

3+ years of previous collections experience required
Customer-service focused with strong communication skills
Self-motivated, driven, and results-oriented
Highly organized and detail-oriented
Proficient with Microsoft Office, including Word and Excel
QuickBooks experience required
Experience with accounts receivable and/or credit applications is preferred
Comfortable making frequent collection calls and communicating about past-due balances
Ability to maintain professionalism when handling sensitive customer account matters
Must be able to pass a criminal background check

POSITION DETAILS

Pay:

$18-$20/hour

Schedule:

Monday-Friday, 8:00 AM-5:00 PM

Location:

La Porte, TX 77571

Job Type:

Full-Time If you feel you qualify for this position, please reach out at 281-542-7348 and asked to get scheduled for an interview with DAISY!","accountId","33594805","Openwork","https://www.openwork.com/jobs/collections-specialist/texas/la-porte/70931","location",{"_436":437,"_438":439},"createdAt","2026-07-31T16:41:51.776525906Z","2026-08-26T15:31:57.178754658Z","2026-07-29T00:00:00Z","2026-09-25T00:00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[388,389,390,391,392,393,394,395,396,397,398,399,400,401,402],"requiredEducation","na",39520,"isEmailRequired","isPhoneRequired","titleSearch","Collections 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