Collections Specialist

We are seeking a Collections Specialist to support our accounting team by managing outstanding accounts receivable balances and maintaining positive client relationships. This person will be responsible for following up on past due invoices, resolving billing discrepancies, processing payments, and documenting collection activity. The ideal candidate will have strong communication skills, attention to detail, and prior experience in collections or accounts receivable.

Responsibilities:

• Contact customers regarding past due balances via phone and email
• Monitor aging reports and prioritize collection efforts
• Research and resolve invoice and payment discrepancies
• Maintain accurate account notes and payment records
• Collaborate with internal teams to resolve customer issues
• Support month end reporting as needed