Collections Specialist - I

Collections Specialist

• I Equipment Pros Equipment Mission, TX Job Details Full-time $18
• $20 an hour 6 days ago Qualifications Professional networking Revenue cycle management Lien releases Attention to detail Credit analysis Account reconciliation Full Job Description Job Summary We are seeking a motivated and detail-oriented Collections Specialist
• I to join our dynamic finance team.

In this role, you will be responsible for managing collections, accounts receivable to ensure timely and accurate recovery of outstanding balances. Your proactive approach and excellent communication skills will help optimize revenue cycle management, enhance customer service experiences, and maintain strong relationships with customers. This position offers an exciting opportunity to develop your expertise in financial concepts, billing, and account reconciliation within a fast-paced environment committed to excellence. Core Responsibilities Accounts receivable management Monitor customer accounts, track aging reports, and ensure timely payments for equipment rentals, damage fees, and service charges. Collections outreach Contact customers (contractors, construction firms, etc.) via phone and email to follow up on overdue invoices and negotiate payment timelines. Dispute resolution Investigate billing issues—common in this industry due to rental duration disputes, equipment condition, fuel charges, or transport fees—and work with internal teams to resolve them. Credit risk assessment Review customer credit profiles, recommend credit limits, and flag high-risk accounts—especially important since equipment rentals can involve large dollar amounts. Payment arrangements Set up and monitor payment plans for delinquent accounts while balancing company policy and customer relationships. Documentation & reporting Maintain detailed records of collection activities, update CRM/accounting systems, and generate reports on aging accounts and collection performance. Legal & escalation coordination When needed, escalate accounts to legal action, collections agencies, or lien processes (mechanic's liens are common in construction-related industries). Key Skills Strong negotiation and communication skills (you're often dealing with busy contractors) Attention to detail (invoices can be complex) Knowledge of accounting systems and Excel Problem-solving and conflict resolution Persistence and professionalism Understanding of credit and collections laws/regulations

Pay:

$18.00

• $20.

00 per hour

Work Location:

In person