Credit Collections Analyst Lennox International - 3.1 Richardson, TX Job Details Full-time 23 hours ago Qualifications Customer communication Spreadsheets Research Productivity software Full Job Description Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers. We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.

WHAT YOU'LL BE DOING

As a Credit Collectiom Analyst , you will conduct daily collection efforts (email, calls, portal reviews) on an assigned portfolio of accounts to resolve and minimize NAS account receivable delinquencies.

You will be trusted to:

Regularly communicate with Sales, Billing, Branches and other departments regarding past-due accounts Work in multiple customer AP portal systems. This includes researching invoice(s) status, payments, account reconciliations, etc. and providing management weekly/monthly updates on customers account status Responsible for running and distributing weekly/monthly NAS AR aging reports Responsible for ensuring notes are provided on the Top 25 accounts and Top 10 high-risk accounts for the weekly and monthly NAS AR meetings Co-lead the account discussions at the weekly NAS AR aging meetings and the monthly NAS AR aging meetings Prior experience working with remote teams. Ability to build relationships with remote teams, including but not limited to NAS Sales, Billing, NAS Branch personnel, et al. Other duties as assigned

WHAT WE ARE LOOKING FOR

Requires a bachelor's degree or an equivalent combination of education and relevant experience Proficient in Microsoft Office and other productivity software systems. Advanced Excel skills are required Proficient in customer web portals; Service Channel, Ariba, FM Pilot, EMCOR, Coupa, Corrigo Pro, et al. Good communication, analytical and research skills Good negotiation and leadership skills Excellent customer relations skills