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Collections Specialist
Career Insights for Collections Specialist
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Scorecard
Based on Texas data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$40,068 / year median in Texas
-12% projected decline
Job Description
Collections Specialist at Insight Global Collections Specialist at Insight Global in
JBSA FT SAM
HOUSTON, Texas Posted in 1 day ago.
Type:
full-time
Pay Rate:
17.50 Insight Global is seeking a detail-oriented Collector to join a firm focusing on collections of court fees and fines along with other portfolio types. The Collector is a crucial part of their team, tasked with managing a designated portfolio of accounts to recover outstanding balances. This role goes beyond simply making calls; it requires a blend of excellent communication, problem-solving, and negotiation skills. A Collector is expected to receive/ place 100- 150 calls per day. Majority of calls will be on an outbound dialer with a switch to inbound calls for the other part of the day. Attendance is a major priority for this team and impeccable attendance is expected.