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OneMain Financial
Dealer Receivables Collector
Career Insights for Collections Analyst
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Based on Utah data
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What they do
A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.
$50,082 / year median in Utah
-7% projected decline
Job Description
Dealer Receivables Collector OneMain Financial - 3.2 West Valley City, UT Job Details Full-time 18 hours ago Benefits Employee stock purchase plan Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off 401(k) 4% Match Vision insurance 401(k) matching Paid sick time Qualifications Microsoft Excel Microsoft Outlook High school diploma or GED Full Job Description The Dealer Receivables Collector is responsible for managing and recovering outstanding receivables owed by dealership partners and third-party product providers. This role focuses on collecting funds related to ancillary products, dealer reserve balances, and cancellation-related receivables resulting from loan status changes, including early payoffs, repossessions, and total losses. The ideal candidate is highly organized, self-motivated, and results-driven, with strong communication and relationship management skills. This position requires the ability to effectively manage a large portfolio of accounts, maintain consistent follow-up efforts, and work collaboratively with both internal and external business partners to drive timely resolutions and reduce aging receivables. Key Responsibilities Manage and prioritize a high-volume portfolio of 400+ dealership receivable accounts and invoices. Conduct outbound collection efforts through phone, email, and other communication channels to secure payment and resolve outstanding balances. Maintain ownership of accounts from invoice creation through final resolution, ensuring consistent and timely follow-up. Partner with dealerships, warranty administrators, and product providers to recover funds related to ancillary products, dealer reserves, and cancellation activities. Initiate and process cancellation requests when appropriate to facilitate account resolution and fund recovery. Investigate, research, and resolve account discrepancies that may impact payment or collection activities. Handle customer inquiries related to product cancellations, total loss events, and ancillary product refunds. Maintain detailed and accurate account documentation, including collection activity, correspondence, and account status updates. Monitor account aging and proactively identify opportunities to accelerate recoveries and reduce delinquent balances. Collaborate with Sales, Dealer Relations, Operations, and other internal departments to support strong dealer relationships while achieving collection goals. Exercise sound judgment in balancing effective collection practices with positive business relationship management. Meet or exceed established performance goals, productivity expectations, and collection targets. Required High school diploma or equivalent. Strong verbal and written communication skills. Excellent organizational skills with the ability to manage competing priorities in a fast-paced environment. Ability to work independently and make decisions within established guidelines. Strong analytical, problem-solving, and negotiation skills. Proficiency with Microsoft Office applications, including Outlook, Excel, and Word. Ability to maintain professionalism and effective communication when handling difficult collection situations. Preferred Minimum of one year of collections, accounts receivable, customer service, banking, finance, or related experience. Automotive finance, dealership, or ancillary product experience.