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PRISM, INC.

Credit and Collections Analyst

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What they do

A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.

$62,176 / year median in Virginia

-2% projected decline

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Job Description

Credit and Collections Analyst Administrative Reston, VA |

ABOUT PRISM PRISM

is devoted to modernization and innovation across technology, security, and IT enterprise solutions. We are recognized for meeting performance requirements and exceeding customer expectations since 1994. Our culture is founded on relationships, opportunity, and success. Offering comprehensive benefit plans including medical, dental, vision, and 401K along with our people - first approach sustains our reputation as a premier employer. PRISM is seeking a highly skilled Credit and Collections Analyst responsible for credit management and payment collection. This includes invoice dispute resolution and payment receipt for corporate customer accounts.

RESPONSIBILITIES

Works closely with the various customer support organizations regarding customer account inquiries and requests. Responsible for the collection and documentation of customer accounts including sending late payment dunning notices and issuance of demand letters/LoC draw requests. Monitor bank activity and post payments to customer accounts. Reconciles and validates customer account details between Oracle Financial application and other customer facing system and/or order processing systems. Process additional transactions relating to customer accounts receivable, including rebates, bad debt write-offs, credits, etc.

REQUIRED QUALIFICATIONS

(SKILLS/EDUCATION): At least 2-4 years' experience in account reconciliation, credit extensions and payment plans. Strong customer orientation with experience supporting corporate customers. Good planning and organization skills. Strong attention to detail and a desire to improve processes. Professional interpersonal and communication skills. Good computer skills; intermediate proficiency with Word and Excel with the ability to design a spreadsheet and build calculations/formulas. High School completion or GED, required; higher education in accounting or business is preferred PRISM is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.