Adaptability:

We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.\n

Collaboration:

We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone's input is welcomed.\n

Ownership:

We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative. By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.

Duties and Responsibilities Runs and reviews reports for implausible meter readings prior to upload for bill print.\nIssues re-reads and enters corrected readings in billing system.\nPerforms daily close for billing.\nAssigns meters to premises.\nIssues orders for meter changes.\nImplements routing change program.\nHandles monthly billing tasks for Market Based Rate customers.\nProvide back up assistance for incoming customer calls and assists with call volume during lunch schedule rotation and other phone-related duties.\nThe above is representative of the level and kind of duties and responsibilities, which are assigned to this position. As workload or availability of personnel requires, the person performs either temporarily or permanently, other duties that are similar or related.\nAll other duties assigned.\nRequired Education (certifications, licenses) High school diploma or GED equivalent required.\nRequired knowledge, skill and abilities One or more years of related experience and/or training; or a combination of education and experience providing equivalent knowledge.\nAbility to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality.\nKnowledge of administrative and clerical procedures and systems.\nAbility to use general and specialized computer applications to manage data.\nAbility to read, write and interpret work-related documents.\nAbility to establish and maintain effective working relationships with contractors, co-workers and supervisors.\nAbility to carry out detailed instructions and solve problems.\nAbility to apply basic mathematical concepts and accounting principles to work-related operations.\nAbility to maintain a high level of accuracy and meet strict deadlines.\nPhysical demands, environment and schedule Work is performed in a shared, open-office environment.\nTypically 8 hours a day, Monday through Friday. Overtime and/or travel may be required.\nMust adapt to long periods of close viewing of a personal computer and sitting at workstation.\nPosting Requirements\n

Disclaimer:

The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Posting requirements:

The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity Employer. We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual's race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. 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