Student Billing/Collection Coordinator

Student Billing/Collection Coordinator Musicians Institute - 3.8 Hollywood, CA Job Details Full-time $24 - $26 an hour 6 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Opportunities for advancement Life insurance Retirement plan Paid sick time Qualifications Debt collection Interpersonal skills Phone communication Attention to detail Accounting and finance experience Time management Client interaction via phone calls University experience Full Job Description MI College of Music is seeking an experienced Billing/Collection Coordinator to oversee student billing, accounts receivable, and collections activities. This role ensures accurate tuition billing, reduces outstanding balances and supports institutional cash flow, while maintaining a student-centered approach. The successful candidate will have experience in student billing, higher education accounts receivable and collections. Must be confident in having payment discussions, both in person and via phone.

Typical Responsibilities:

Billing and Accounts Receivable:

Generate and process student billing statements accurately and on schedule Post tuition, fees, and payments to student accounts Reconcile accounts and resolve discrepancies Support billing cycle audits and reporting Collections and Payment Processing Proactively contact students regarding past-due balances Conduct collections outreach via phone, email and in person Establish and document payment arrangements Records and track all collection activity Reduce aged receivables and improve collection timelines

Student Account Support:

Communicate balances and payment expectations clearly Provide professional, solution-oriented customer service Partner with admissions and internal departments on at-risk accounts.

Qualifications:

1-3 years' experience in student billing, accounts receivable or collections in a college or university setting required Previous experience as a Billing Coordinator or similar role preferred Strong understanding of student account operations Possesses comfort level in discussing payments and resolving delinquent balances Excellent attention to detail and strong organizational and time management skills. Ability to interpret account data and aging reports Excellent verbal and written communication skills Must be able to work independently and as part of a team. Position is on Campus, in person

Pay:

$24.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Life insurance Opportunities for advancement Paid sick time Paid time off Retirement plan Vision insurance

Work Location:

In person