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Billing Follow Up Associate
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Robert Half
Roseville, CA (In Person)
Full-Time
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Job Description
Description We are looking for a Billing Follow Up Associate to support reimbursement activities for a Contract position based in Roseville, California. This role focuses on reviewing claims, resolving payment issues, and working with patients, payers, and internal teams to secure accurate and timely payment. The ideal candidate is organized, detail-oriented, and comfortable managing routine billing tasks within established guidelines while maintaining strong productivity and quality standards.
Responsibilities:
- Review, correct, and submit billing claims to insurance carriers, government programs, and other payers to support timely reimbursement.
- Investigate outstanding accounts, determine causes of nonpayment, and take appropriate follow-up steps to resolve denied, delayed, or past-due claims.
- Communicate with patients, third-party payers, and public agencies to obtain details needed for payment processing and account resolution.
- Partner with internal departments to clarify charge information, obtain coding updates, and gather documentation needed for appeals and claim correction.
- Prepare billing and collection materials for distribution to the appropriate reimbursement sources in accordance with established procedures.
- Calculate and apply write-offs along with debit and credit adjustments as needed to maintain accurate account balances.
- Track account activity and follow collection efforts through completion to help achieve expected reimbursement outcomes.
- Provide general administrative and office support related to billing operations and complete additional assigned duties as needed. Requirements
- High school diploma or equivalent preferred.
- Associate degree, technical training, or a comparable combination of education and related experience preferred.
- Previous experience in medical billing, claims follow-up, or collections is preferred.
- Working knowledge of billing procedures, reimbursement practices, and claim administration processes.
- Ability to review unpaid accounts, identify next steps, and manage follow-up actions accurately and efficiently.
- Familiarity with coding-related updates, appeals support, and account adjustment activity, including write-offs and debit or credit entries.
- Strong attention to detail, communication skills, and ability to meet productivity and quality expectations in a structured work environment.
- Ability to comply with employment requirements, including applicable vaccination policies and E-Verify participation notices.