Job Description Help for Job Description. Opens a new window. Description We are looking for a Sr. Accounts Receivable Analyst to join a healthcare revenue cycle team in Florida. This contract opportunity is ideal for a detail-oriented candidate who can manage credit balance activity, investigate account issues, and maintain accuracy across refund and adjustment processes. The person in this role will work through complex account scenarios, support operational efficiency, and contribute to a collaborative and inclusive workplace. Success in this position requires strong judgment, organization, and the ability to balance multiple priorities in a fast-paced environment.

Responsibilities:

• Review and manage credit balance work queues, resolve outstanding items, and recognize patterns that may require further attention.
• Evaluate vendor portal requests for completeness and accuracy, then submit approved items through the appropriate financial systems.
• Enter manual refund transactions into designated platforms with a high degree of precision while following established compliance standards.
• Audit newly assigned credit balance inventory, identify duplicate or low-dollar accounts, and process applicable small-balance adjustments.
• Investigate challenging patient account situations, determine appropriate next steps, and resolve issues with care and discretion.
• Provide day-to-day guidance on business office activities, assist with training efforts, and share best practices with team members.
• Escalate discrepancies, repeat issues, and process gaps promptly to support timely resolution and reduce rework.
• Participate in team meetings, contribute to special projects, and collaborate across departments to support hospital and organizational goals.
• Maintain adherence to internal controls, company policies, and operational procedures while reporting questionable situations when necessary. Requirements
• Experience in accounts receivable within a healthcare revenue cycle environment.
• Working knowledge of credit balance resolution, billing activity, cash applications, and cash posting processes.
• Background handling commercial collections and researching account discrepancies to completion.
• Proficiency with accounts receivable systems and the ability to learn multiple financial platforms quickly.
• Strong analytical skills with careful attention to detail and the ability to identify trends or irregularities.
• Effective time management skills with the ability to prioritize competing tasks and meet deadlines.
• Comfortable adapting to changing business needs, collaborating with cross-functional teams, and exercising sound judgment.

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