Purpose:

Assist providers and patients with daily administrative and clinical issues to provide the best care possible Pay based on experience

Job Duties:

Greet patients and visitors to the practice, direct visitors appropriately Enter new patients in the EMR system which may mean entering information given verbally or on a new patient packet Collects identification and insurance cards and copies or scans them for the record, photograph the patient for the record Entering patient and insurance information and checking insurance eligibility Collect co-pays or other monies Submitting appeals and collections, initiating payment processes and procedures Has the patient signed financial agreement, receipt of privacy policy, benefits assignment, etc. Answer phone calls, take messages and make appointments Completing PAs Troubleshooting issues with medications with pharmacies Scribing patients Reviewing clinical notes and making adjustments as needed Other tasks as needed • Experience in eClinicalWorks, but not required, will train. • Experience in a Mental Health Setting is a PLUS but not required Skills required include: Office Experience -Scheduling, Telephone Skills, Typing, Documentation Skills Customer Service-must be able to interact with patients professionally and clearly. Must be able to inspire and work independently or in a team setting. Must be responsible and dependable.

Core Qualifications:

1. Friendly service on the phone and in person 2. Knowledgeable of medical terminology 3. Efficient in time management and multitasking 4. Professional and neat appearance

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Referral program Retirement plan Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) e

ClinicalWorks:

1 year (Preferred) Medical office: 1 year (Preferred)

Work Location:

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