JOB SUMMARY

This position serves as the patient advocate, providing a message of compassion and fulfilling the mission of Pella Regional Health Center; communicating, educating and defining the cost and payment process to benefit those who depend on us now and in the future. Minimum knowledge, skills, and abilities: Critical thinking skills required to effectively perform the duties as outlined in this job description. Minimum of 2 year degree in healthcare related field or accounting preferred with experience in healthcare and/or insurance substituted for a degree Experience in a health care setting in an insurance/billing/collections/coding role Knowledge of insurance benefits Knowledge of CPT and ICD-10 codes preferred Knowledge of billing processes for clinic and hospital settings Ability to articulate clearly and to communicate in an understandable manner Ability to read and communicate effectively in English Basic mathematical skills Strong computer skills with ability to learn specific computer systems Positive, appropriate customer service skills Able to work effectively as a leader and member of a team Experience in a health care setting in an insurance/billing/collections/coding role Knowledge of insurance benefits Knowledge of CPT and ICD-10 codes preferred Knowledge of billing processes for clinic and hospital settings Ability to articulate clearly and to communicate in an understandable manner Ability to read and communicate effectively in English Basic mathematical skills Strong computer skills with ability to learn specific computer systems Positive, appropriate customer service skills Able to work effectively as a leader and member of a team Able to work effectively as a leader and member of a team Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.