Accounts Receivable & Collections Clerk Chicago Exhibit Productions, Inc. Bolingbrook, IL Job Details Full-time $23 - $27 an hour 22 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Excel Cash application Administrative experience Attention to detail Time management

Full Job Description Position Summary:

The Accounts Receivable & Collections Coordinator is responsible for supporting the day-to-day accounts receivable and collections activities of CEP Exhibit Productions. This position is responsible for preparing customer invoices, recording and applying payments, monitoring outstanding balances, performing account and job reconciliations, and assisting with the resolution of billing discrepancies. The Accounts Receivable & Collections Coordinator works closely with the Accounting Department, Sales, Account Managers, Project Teams, and customers to ensure accurate billing, timely payment processing, and effective collection of outstanding balances. The ideal candidate is organized, detail-oriented, dependable, and comfortable communicating with customers and internal teams in a fast-paced environment.

Key Responsibilities:

Accounts Receivable & Invoicing Prepare and issue accurate and timely customer invoices based on contractual agreements, project requirements, or services provided. Review invoices for accuracy, completeness, and appropriate supporting documentation. Maintain accurate customer account and billing information. Coordinate with Sales, Account Managers, and Project Teams to obtain information required for customer invoicing. Monitor open invoices and identify billing issues that may delay payment. Assist with month-end and year-end accounts receivable activities as needed. Collections & Customer Accounts Monitor accounts receivable aging reports and follow up on past-due customer balances. Contact customers by phone and email regarding outstanding invoices and payment status. Document collection activity, payment commitments, and account communications. Research customer account questions and assist with resolving billing disputes and discrepancies. Work with internal departments and customers to resolve issues that may delay payment. Escalate significantly past-due or unresolved accounts to the appropriate member of the Accounting Department. Payment Processing & Reconciliations Record and process customer payments accurately and timely. Apply payments to the appropriate customer accounts and invoices. Research and resolve unapplied, unidentified, or misapplied payments. Reconcile customer accounts and investigate discrepancies between invoices, payments, and account balances. Perform job and client show reconciliations as needed to ensure applicable costs and invoices have been accurately recorded. Work with Account Managers, Project Teams, and Accounting to resolve job-related billing discrepancies. Reporting & Accounting Support Prepare and maintain accounts receivable aging reports and other reports as requested. Assist with tracking outstanding balances and expected customer payments. Maintain organized accounts receivable records and supporting documentation. Assist with credit and collections-related administrative activities. Identify recurring billing or collection issues and communicate them to the Accounting Department. Assist with improving accounts receivable processes and procedures. Assist the Controller and Accounting Department with special projects and other duties as assigned. Front Desk & Office Support Answer and direct incoming phone calls in a professional and courteous manner. Serve as the primary point of contact for clients, vendors, visitors, and employees entering the office. Answer the front door and greet visitors, ensuring they are directed to the appropriate employee or department. Receive, sort, and distribute incoming mail, packages, and deliveries. Maintain a professional, organized, and welcoming front office environment. Provide general administrative and office support as needed.

Qualifications:

Minimum of one year of accounting or administrative experience required. Experience with accounts receivable, invoicing, payment processing, collections, or account reconciliations preferred. Basic understanding of accounting principles and proficiency with Microsoft Office, particularly Excel; accounting software experience is a plus. Strong organizational, time management, attention to detail, and problem-solving skills. Excellent written and verbal communication skills with a professional and courteous approach to customers, vendors, and visitors. Ability to manage multiple priorities, work independently, and collaborate effectively in a fast-paced environment. Ability to maintain confidentiality and handle financial and customer information appropriately. Willingness to learn and adapt to new processes, systems, and technology. We offer a competitive salary and benefits package including Medical, Dental, Vision, Life, HSA, STD, LTD, 401K, Vacation, Sick time and paid Holidays. For more information on our company, please visit our website at www.cepexhibits.com. EOE m/f/d/v.

Pay:

$23.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person