Billing Specialist Position:

Office Administrator /

Billing Specialist Department:

Front Office /

Billing Reports To:

Practice Manager Employment Type:

Part-Time at this time, 30 hours per week. Potential to grow full-time. $25/hour Position Summary We are seeking a friendly, organized, and detail-oriented Office Administrator / Billing Specialist to join our physical therapy practice. This position is responsible for managing day-to-day front-office operations, coordinating patient scheduling, verifying insurance benefits, handling insurance/cash billing and payments, and providing excellent customer service to patients. The ideal candidate is comfortable working in a busy medical office, has strong attention to detail, and understands the importance of accurate insurance and billing processes.

Key Responsibilities:

Office Administration Greet patients and provide professional, welcoming customer service. Answer phones, respond to patient inquiries, and manage office correspondence. Schedule, confirm, and reschedule patient appointments. Maintain accurate patient demographic and insurance information. Obtain and maintain required patient forms and documentation. Coordinate referrals, prescriptions, authorizations, and other necessary paperwork. Maintain an organized and efficient front office. Assist the clinical team with administrative needs as necessary. Insurance & Billing Verify patient insurance eligibility and benefits. Obtain and track prior authorizations and visit approvals when required. Collect copays, deductibles, coinsurance, and outstanding balances. Prepare and submit accurate insurance claims. Post payments and insurance reimbursements. Review Explanation of Benefits (EOBs) and insurance denials. Follow up on unpaid, rejected, or denied claims. Correct billing errors and resubmit claims as needed. Communicate with insurance companies regarding claims, benefits, and payment issues. Maintain accurate billing records and patient account information. Assist with patient billing questions and payment arrangements. Qualifications Previous experience in a medical office, physical therapy, physician practice, or healthcare billing environment preferred. Knowledge of medical insurance, benefits, copays, deductibles, and claims. Familiarity with medical billing and electronic health record (EHR) systems. Strong computer and data-entry skills. Excellent organizational and time-management abilities. Strong attention to detail and accuracy. Professional communication and customer-service skills. Ability to multitask and prioritize in a busy office environment. Ability to handle confidential patient information appropriately. High school diploma or equivalent required. Preferred Skills Experience with physical therapy or outpatient rehabilitation billing. Knowledge of

CPT/ICD-10

codes and insurance billing procedures. Experience obtaining insurance authorizations. Familiarity with Medicare, Medicaid, and commercial insurance plans. Experience with claim follow-up and denial management. Personal Attributes The successful candidate will be: Friendly and patient-focused Dependable and professional Organized and detail-oriented Comfortable communicating with patients and insurance companies Able to work independently while also functioning well as part of a team Proactive in identifying and resolving administrative and billing issues Compensation & Benefits Competitive pay based on experience Health and/or other benefits (Full time) Opportunities for professional growth

To Apply:

Please submit a resume outlining your relevant medical office, administrative, and billing experience

Pay:

$25.00 per hour Expected hours: 30.0 per week

Work Location:

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Office Administrator and Billing Specialist