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IW
Illinois workNet
Cash Application Specialist
Career Insights for Billing Analyst
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Based on Illinois data
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What they do
A Billing Analyst performs analytical and administrative work at financial institutions and banks that handle bills, receipts, and invoices. Analyzes the status of client accounts and keeps track of non-payments and other billing issues and trends.
$54,758 / year median in Illinois
-7% projected decline
Job Description
Description We are looking for a detail-oriented Cash Application Specialist to support receivables operations for a wholesale distribution organization in Oak Brook, Illinois. This Long-term Contract opportunity focuses on applying customer payments accurately, reconciling cash activity, and resolving exceptions that affect account balances. The person in this role will work across accounting and customer-facing teams to keep payment records current, support month-end processes, and improve the efficiency of cash application workflows.
Responsibilities:
- Record and apply incoming customer payments in Microsoft Dynamics 365 across multiple payment channels, including electronic transfers, lockbox activity, checks, and card payments.
- Investigate unapplied receipts, deduction claims, short payments, and overpayments to determine the correct accounting treatment and clear open items promptly.
- Match daily cash activity against bank records and remittance details to confirm completeness and accuracy of posted transactions.
- Partner with accounts receivable, collections, customer service, and sales contacts to address invoice questions and payment variances.
- Review customer account balances and aging details to ensure open invoices are settled correctly and exceptions are resolved in a timely manner.
- Enter approved credits, adjustments, and write-offs while following established financial controls and internal policies.
- Maintain organized support files for cash postings, reconciliations, and issue resolution to assist with audits and reporting needs.
- Contribute to month-end close activities related to cash receipts by preparing accurate backup and helping reconcile receivables activity.
- Communicate with customers when payment support is missing or unclear so remittance information can be clarified and applied correctly.
- Recommend and support process enhancements that strengthen accuracy, consistency, and efficiency within cash application operations.
- At least 2 years of experience in cash application, accounts receivable, or a closely related accounting function.
- Hands-on experience using Microsoft Dynamics 365 for payment application or receivables processing.
- Working knowledge of accounts receivable procedures, cash posting, and reconciliation practices.
- Ability to manage a high volume of transactions across several payment methods with strong accuracy.
- Proficiency in Microsoft Excel, including lookup functions, pivot tables, and basic reporting.
- Strong analytical and problem-solving skills with the ability to research discrepancies independently.
- Clear written and verbal communication skills for working with internal teams and external customers.
- Experience in a manufacturing, distribution, or other product-based environment is preferred.