Utility Billing Clerk-Part Time FurstStaffing - 3.5 Winnebago, IL Job Details Temp-to-hire $17 - $21 an hour 1 hour ago Qualifications Employee relationship building Certified Notary Public Full Job Description Utility Billing Clerk — Part-Time The part time Utility Billing Clerk provides accurate, timely, and courteous administrative support for utility billing and related municipal services. This position works under the general direction of the Office Manager/Deputy Clerk and serves as an important point of contact for residents, businesses, contractors, and government officials.

Hours:

28 hours/week, part time schedule

Pay:

$17-$21/hour, depending on experience

Schedule:

Initially Monday-Thursday, 8:00 a.m.-4:00 p.m. The schedule will transition to Tuesday-Friday, 8:00 a.m.-4:00 p.m., as the office returns to Friday operations.

Key Responsibilities:

Process monthly water bills, payments, deposits, past-due notices, shut-offs, and new utility accounts. Monitor water usage, account adjustments, and monthly reports for accuracy and reconciliation. Respond professionally to customer questions, concerns, and unusual water-consumption issues. Process work orders and route requests to the appropriate department. Process building permits, inspection requests, inspection invoices, certificates, and related reports. Prepare and maintain Certificates of Occupancy and required notifications. Manage annual business registrations, certificates, correspondence, and related databases. Process snowbird/vacation forms and maintain related records and notifications. Maintain databases for vacant, foreclosed, and rental properties. Maintain the Municipal phone directory and assist with other administrative duties as assigned.

Qualifications & Skills:

Strong customer service and communication skills, including the ability to remain calm and professional with upset customers. Excellent organization, attention to detail, and ability to prioritize multiple responsibilities. Ability to work independently, exercise sound judgment, and meet deadlines with minimal supervision. Ability to handle interruptions and changing priorities while maintaining accuracy and confidentiality. Ability to communicate effectively in both written and verbal English. Working knowledge of Microsoft Word, Excel, Outlook, and standard office applications. Ability to establish positive working relationships with elected officials, government agencies, coworkers, and the public.

Additional Requirements:

Must be a notary or obtain notary status within six months of employment. Must complete NIMS training within six months of employment. Must be bondable. Successful completion of a background check and fingerprinting is required. This is a public-facing position requiring professionalism, discretion, accuracy, and a commitment to providing excellent service to the community. How to

Apply:

Please apply directly to this posting. If you are already registered with FurstStaffing , please contact Courtney or Denessa at 815-229-7810 . #FSCLER