Schedule:

Monday-Thursday, 8:15 a.m. - 4:15 p.m. (32 hours/week)

Compensation:

Position starts between $24-$26 per hour. Employees are considered full-time and receive the company's full comprehensive benefits package. Job Duties Receive and process incoming calls and emails from customers Collaborate with the drivers, sales team, and management to deliver on customer expectations Identify and resolve customer issues in a timely manner, including missed pick-ups and service-related issues Provide service and pricing recommendations to new and existing customers Manage difficult customer situations and respond promptly to service requests to meet customer commitments Process orders accurately and in a timely manner, and demonstrate excellent follow-through on assignments and inquiries Able to deal with frequent changes in the work environment throughout company expansion Additional duties as assigned Required Experience & Abilities 1+ years of professional business experience Strong organizational and time management skills, ability to prioritize multiple assignments and meet all deadlines with minimal supervision and strong attention to detail Strong technical and computer skills, including Microsoft Office products (Excel, Word) Excellent verbal and written communication skills Demonstrates professionalism and adheres to a code of conduct College degree in accounting or business administration is a plus Physical Demands Interacts with the public when accepting physical payments Sitting for extended periods of time Maintains a clean work environment Job Specifics Training will be provided on industry-specific software for billing and route management. As part of the company's commitment to your success, office managers and company leadership will work closely with you to ensure you have the tools, support, and resources needed to thrive in your role and deliver exceptional service to customers.

Pay:

$24.00 - $26.00 per hour

Benefits:

Paid time off Retirement plan

Work Location:

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