Account Clerk II - Account Collections HS

Account Clerk II

• Account Collections

HS 3.6 3.6

out of 5 stars 915 Lake Avenue, Detroit Lakes, MN 56501 $26.03

• $33.97 an hour
• Full-time

BECKER COUNTY 8

reviews $26.03

• $33.97 an hour
• Full-time Position Summary The Account Clerk II
• Account Collections HS performs accounting, bookkeeping, administrative and customer service work for all non-child support debt and fee collection processes for the Human Services Department.

Essential Duties and Responsibilities Accounting, Bookkeeping, and Reporting Performs Medical Assistance Estate Recovery Recovers funds, assets and real property from decedent's estates for reimbursement of Medical Assistance. Completes court forms, affidavits and other documents related to recovery. Communicates and coordinates with IM Unit, clients, decedent's families, attorneys, DHS, LTC facilities, financial institutions, funeral homes, title companies, etc. when pursuing recovery. Reports recoveries to DHS using State database. Processes Public Assistance Overpayments Enters overpayment claim information in State database. Monitors claims for payment, recoupment, case status, delinquency, etc. Prepares and submits claims for State Revenue Recapture and judgments. Prepares and mails certified notice and demand letters for payments. Works with clients to set up repayment agreements. Reviews claim reports and reconciles payments and balances. Processes Medical Assistance overpayments, CD, Detox and Misc. Fees Sets up new accounts and performs file maintenance. Prepares and maintains claims in Revenue Recapture System. Communicates with clients to set up repayment agreements. Prints and mails monthly statements. Processes Placement Fees and Social Security Redirection Processes foster care and placement fee referrals from Foster Care Specialist Collects families' financial information to assess fees. Monitors children's care costs and placement status. Completes Representative Payee Applications with Social Security Administration. Prepares Social Security Representative Payee Reports. Maintains accounts for children and parents/guardians in Quickbooks. Ensures compliance to County, State, and Federal policies, procedures, and laws relevant to collection activities. Administrative and Clerical Issues EBT cards to clients and responds to questions or problems. Receives in-office client payments. Updates vendors and client information in MAXIS database. Bills DHS for cost effective client reimbursement Customer Service Responds to public, clients, and others in person, by phone or mail to answer questions, provide information or redirect to appropriate person in a courteous and professional manner. Attends educational opportunities and meetings. Performs other duties as assigned or apparent.

Qualifications Education:

Associate degree in a relevant field and two years relevant work experience or equivalent combination of education/ training/ experience.

Requirements:

Knowledge of modern office procedures, equipment and software. Knowledge of basic accounting and bookkeeping. The ability to communicate effectively, orally and in writing, and have strong positive public relations skills. Ability to maintain confidentiality and adhere to data practices requirements. Ability to use independent judgment to prioritize tasks. Ability to work under limited supervision with general autonomy in determining how objectives are achieved. Ability to apply a variety of procedures and policies using moderate analytical ability in adapting standard methods to fit facts and conditions using generally prescribed procedures. Ability to maintain contact with other departments, outside agencies and the public on specialized matters required detailed or technical responses and explanations. Physical Demands and Working Conditions Work is performed in an office setting. Headaches, eyestrain, and other related occupational hazards reflect the most common potential for injury. Work is light duty and sedentary with the ability to lift, carry or push up to 10 pounds. This position may be occasionally exposed to mental effort and stress. This position frequently performs work under high attention to detail and deadlines. Exposure to angry, upset or rude persons may occur. Equipment Utilized Office equipment and computer hardware and software. Competencies Common to all County Positions Develop, maintain a thorough working knowledge of, and comply with all departmental and applicable County policies and procedures. Demonstration by personal example the spirit of service, excellence, and integrity expected from all staff. Develop respectful and cooperative working relationships with co-workers, including willing assistance to newer staff so job responsibilities can be performed with confidence as quickly as possible. Confer regularly with and keep immediate supervisor informed of all important matters which pertain to the applicable job functions and responsibilities. Represent Becker County in a professional manner to the public, outside contacts and constituencies.