B2

B Collections Specialist Location:

St.

Charles County, MO Position Type:

Contract-to-Hire PEG Staffing & Recruiting is seeking an experienced B2B Collections Specialist for a contract-to-hire opportunity with one of our clients in St. Charles County. If you're comfortable navigating past-due accounts, investigating payment issues, and having professional but confident conversations with business customers, this could be a strong next step. Our client is looking for someone who can take ownership of their accounts, dig into discrepancies, and work collaboratively to get issues resolved. What You'll Be Doing Manage collection activity for assigned commercial accounts with outstanding balances. Connect with business customers regarding payment status and establish clear next steps for resolution. Investigate account discrepancies, payment history, billing details, and supporting documentation. Determine appropriate follow-up strategies based on individual account circumstances. Partner with internal teams to resolve questions or issues that may be delaying customer payments. Maintain clear, accurate records of customer communication, collection activity, commitments, and follow-up dates. Provide information for internal reporting related to aging accounts and collection progress. Respond to customer questions promptly while maintaining a positive and professional relationship. Balance multiple accounts and priorities while keeping collection activity moving forward. What You'll Bring At least 2 years of B2B or corporate collections experience . High school diploma or equivalent. Experience handling collections with a customer-focused approach. Confidence discussing outstanding balances and payment expectations with business customers. Strong research, analytical, and problem-solving skills. Excellent written and verbal communication. Ability to work across departments to investigate and resolve account issues. Strong attention to detail and accurate documentation skills. Ability to organize and prioritize a high-volume workload while meeting deadlines. Proficiency with Microsoft Excel and Word. A collaborative mindset with the ability to work independently when needed. The Opportunity This is a contract-to-hire position with an established organization in St. Charles County. It's an opportunity to join a professional, team-oriented environment where you'll have ownership of your accounts and play an important role in resolving outstanding receivables. #IND5