Administrative Assistant Billings Metropolitan Area, MT

Administrative Assistant Billings Metropolitan Area, MT ProTech Steel LLC Billings, MT Job Details Full-time $18 - $20 an hour 15 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Record keeping Computer operation Administrative experience Attention to detail Technical Proficiency Time management Full Job Description Are you a highly organized, customer-focused professional ready to join an exciting team? We're looking for a dynamic Pickup Coordinator/Administrator to be the face of our company at the pickup point! In this fast-paced role, you'll be the frontline contact for customers collecting their orders, ensuring a seamless and exceptional experience every time. If you're a multitasking wizard with a passion for providing outstanding service, we want you on our team!

Key Responsibilities:

Be the friendly voice on the other end of the line! Answer incoming phone calls, address customer inquiries, and direct calls with a smile. Assist customers with order pickups, delivering exceptional service and assistance every step of the way. Accurately and efficiently process and place small orders - attention to detail is key! Scan and manage paperwork related to orders, keeping our records impeccable. Keep the pickup area spotless and organized to ensure a smooth customer experience. Team up with colleagues to resolve any customer issues or concerns promptly and professionally. Stay on top of company policies and procedures, ensuring compliance at all times.

Qualifications:

Master multitasker with an eagle eye for detail. Outstanding customer service and interpersonal skills - you're a people person! Proficient with office equipment and computer software, including scanning tools - tech-savvy is a must! Ability to handle a high volume of phone calls like a pro. Superbly organized with top-notch time-management skills. Previous experience in a similar role is a bonus, but we're willing to train the right superstar! How to

Apply:

If you're a highly motivated individual who thrives in a fast-paced environment and is passionate about delivering top-notch customer service, we want to hear from you!

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person