Billing and Collections Representative Piedmont Retina Specialists - 2.7 Greensboro, NC Job Details Full-time $22 - $25 an hour 4 hours ago Benefits Paid holidays Health insurance 401(k) Paid time off 401(k) matching Qualifications Customer communication Medical claims processing Medicare Interpersonal skills Clinic experience Attention to detail Empathy Medical debt collection accounts Patient collections management

Full Job Description Job Title:

Billing and Collections Specialist Location:

Greensboro, NC Practice Type:

High-Volume Ophthalmology Practice Employment Type:

Full-Time Overview:

Our well-established retina ophthalmology practice in Greensboro, NC is seeking a detail-oriented and experienced Billing and Collections Specialist to join our dynamic team. This role requires a strong background in medical billing specific to ophthalmology, with a focus on Medicare, Medicaid, and commercial insurance plans. The ideal candidate is not only technically proficient but also empathetic and professional when working with patients—especially our elderly population.

Key Responsibilities:

Accurately process and manage billing for a high-volume ophthalmology practice Ensure proper coding with ICD-10 and CPT, with a focus on ophthalmologic procedures Handle insurance verification, prior authorizations, and eligibility checks Manage patient collections with a courteous and compassionate approach Address patient billing inquiries clearly and effectively Work collaboratively with clinical and administrative teams to resolve billing discrepancies

Qualifications:

Minimum 2 years of experience in medical billing and collections, preferably in ophthalmology/retina Proficient in ICD-10, Medicare/Medicaid billing guidelines, and EMR systems Strong understanding of insurance policies including Medicare Advantage and NC Medicaid Excellent organizational, communication, and problem-solving skills Ability to maintain a professional and kind demeanor, especially with elderly patients Dependable and punctual, with a strong work ethic and attention to detail

Previous Retina Experience:

Previous experience working in a retina or ophthalmology practice is strongly preferred. Familiarity with retina patients, imaging, injections, and the fast-paced workflow of a retina clinic is a plus.

Preferred Traits:

Team Player:

Willing to collaborate and assist where needed

Excellent Communicator:

Able to understand and convey information clearly

Highly Reliable:

Consistently punctual and committed to quality patient care

Positive Attitude:

Displays grace, patience, and kindness in all interactions

Self-Starter:

Proactively takes initiative and uses time efficiently

Compensation & Benefits:

Competitive salary based on experience Health insurance (company-sponsored) after 90 days Paid holidays 3 weeks of paid vacation per year 401(k) with company match after one year Bonus structure available after one year of employment

Job Type:

Full-time Pay:

$22.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off

Work Location:

In person