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FOLLOW UP SPECIALIST - Central Billing Office

Job

NORTHERN REGIONAL HOSPITAL

Mount Airy, NC (In Person)

Full-Time

Posted 2 weeks ago (Updated 1 day ago) • Actively hiring

Expires 7/23/2026

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Job Description

Life Changing Careers Start Here! Northern Regional Hospital is always looking for talented individuals to join our dedicated staff. Our superior ratings are a testament to our team's commitment to quality and service excellence. We seek talented and diverse faculty and staff to continue to provide superior care. Northern is a place where you can grow your career, no matter where you are professionally. We believe you will find it to be more than just a job. When you choose to work at Northern, you become part of a family of caregivers supporting the communities we serve. ________________________________ Choose Well. Choose Northern. ________________________________ At Northern, we strive to provide benefits that meet you where you are-not only today, but tomorrow. We recognize that our ultimate success depends on our talented and dedicated workforce - our Northern Stars. We understand the contributions of each employee make our accomplishments possible. Our goal is to provide a comprehensive program of competitive benefits to meet your needs today and anticipate your needs tomorrow. Through our benefits programs, we strive to support you and your family by providing a benefit package that is easy to understand, easy to access, and affordable. Competitive Compensation - and be paid daily! You deserve to get paid every day, so we have partnered with DailyPay. You can get your pay any time before payday! Medical, Dental, and Vision Insurance Paid Time Off Short Term and Long Term Disability Insurance Life Insurance for Employee, Spouse, and/or Dependents Accidental Death and Dismemberment Insurance Accident, Critical Illness and Hospital Indemnity Flexible Spending Accounts (FSA) for Healthcare and Daycare Expenses Northern $elect Retirement Plan (403(b) and 457(b)) and Roth IRA Celebrate! - Pick a gift to recognize your fifth anniversary and every five years of service thereafter Employee discount programs Employee Health Clinic
REQUIRED QUALIFICATIONS
Ability to read, write and speak English clearly and fluently. Basic computer knowledge. Microsoft Office, Word, Excel, MS Windows and basic computer operations. Type 30 correct words per minute or enter 87 correct keystrokes on the Alpha Data Entry Test.
PREFERRED QUALIFICATIONS
Medical Terminology courses from approved source Previous Medical Billing or Follow Up experience Associates Degree in Business or Medical Office Administration Customer Service experience Insurance billing or follow-up experience Responsible for working on all unpaid insurance accounts assigned to them until the accounts are resolved. Responsible for reviewing outstanding AR and determining appropriate action to get payment on account. Responsible for taking Customer Service phone calls for designated practices and resolving billing issues for patients. Documents all action taken on accounts during their follow-up process and customer service calls. Responsible for processing daily mail for their assigned practices. Adheres to the hospital billing compliance plan. Assists in other areas of the Central Billing Office when needed.