Collections Clerk - Multiple Openings

Position:

Collections Clerk•Multiple Openings!!!

Position Type:

Temporary to

Permanent Location:

Wayne, NJ 07470

Hours:

8:00am•4:30pm or 8:30am•5:00pm (1 rotational ½ day Saturday/month)

Pay Rate:

$19.00/hr.•$21.00/hr. We have multiple openings for motivated and detail-oriented professionals with either collections or call center experience. The role is with a thriving institution in Wayne, NJ. Successful candidates will work directly with customers who are in delinquent status to identify solutions, maintain positive customer relationships, and support the company's collection and recovery objectives. This position requires strong communication skills, the ability to conduct investigative research, and a customer-focused approach to resolving account issues.

What you will be doing:

Heavy phone work, making outbound calls and answering inbound calls. Light skip-trace on google or other sources to obtain information to locate customers and/or collateral through low-level investigation. Researching credit reports, Accurint, credit applications and internet sites as warranted. Trouble-shoot to resolve customer issues. Update customer information to maintain viable points of contact with our customers. What experience we are looking for: High School Diploma or GED and a minimum of 3-5 years' experience in collections or call center environment required Strong verbal and written communication skills. Excellent telephone skills. Good typing and PC skills. Ability to prioritize and organize assignments. Basic knowledge of Microsoft Office applications (i.e. Word, Excel and Outlook). Basic math skills. Ability to handle multiple tasks simultaneously. Detail oriented. Benefits for WorkDynamX Employees on

Assignment:

Temporary employees on assignment through WorkDynamX may be eligible for a range of benefits, including medical coverage with the option to enroll in enhanced plans after a waiting period. Voluntary vision and dental plans are also available after a waiting period. Employees may accrue paid sick leave and, if eligible based on hours worked, receive holiday pay. Additionally, a 401(k•retirement plan with company match is available to eligible employees who meet minimum service requirements, in accordance with plan guidelines. WorkDynamX is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. We make employment decisions based on qualifications, merit, and business needs, without regard to any characteristic protected by federal, state, or local law. We are dedicated to maintaining a respectful, professional environment for all team members. #WDX