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Receivables & Collections Clerk
Job
Robert Half
Melville, NY (In Person)
Full-Time
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Job Description
The Accounts Receivable / Collections Specialist is responsible for managing the company's incoming payments, monitoring outstanding balances, and ensuring timely collection of receivables. This role plays a key part in maintaining cash flow, minimizing bad debt, and building strong customer relationships through professional communication.
Key ResponsibilitiesGenerate and distribute customer invoices accurately and in a timely mannerMonitor aging reports and track outstanding balancesConduct proactive collections outreach via phone, email, and customer portalsFollow up on overdue accounts and negotiate payment terms when appropriateApply cash receipts (checks, ACH, wires, credit cards) to customer accountsReconcile AR subledger to the general ledger and investigate discrepanciesResolve billing issues, short payments, and disputes in collaboration with internal teamsMaintain detailed collection notes and customer communications in the systemPrepare AR aging reports and provide updates to management on collection statusAssist with month-end close, including AR reporting and bad debt analysisSupport credit evaluations and setup of new customer accounts (as needed)
Key ResponsibilitiesGenerate and distribute customer invoices accurately and in a timely mannerMonitor aging reports and track outstanding balancesConduct proactive collections outreach via phone, email, and customer portalsFollow up on overdue accounts and negotiate payment terms when appropriateApply cash receipts (checks, ACH, wires, credit cards) to customer accountsReconcile AR subledger to the general ledger and investigate discrepanciesResolve billing issues, short payments, and disputes in collaboration with internal teamsMaintain detailed collection notes and customer communications in the systemPrepare AR aging reports and provide updates to management on collection statusAssist with month-end close, including AR reporting and bad debt analysisSupport credit evaluations and setup of new customer accounts (as needed)