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RI
Rose International
Collections Clerk
Career Insights for Billing Clerk (General)
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Scorecard
Based on New York data
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What they do
A Billing Clerk prepares and checks information included on a customer bill or invoice. Assembles and itemizes information on products or services purchased, and verifies amounts including any tax owed.
$42,751 / year median in New York
-14% projected decline
Job Description
Required Education:
- High school diplomaPreferred Education;
- Associate's/Bachelor's degree is a plus
Required Background:
- Looking for candidates with Industrial/ Manufacturing collections experience only.
Qualifications/Skills/Experience:
- Collection calls and/or correspondence in a fast paced goal oriented collections department.
- Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
- Manages assigned book of business and collections of all the outstanding accounts receivables from clients and customers
- Proven experience as a Collection Specialist or similar role
- Knowledge of various collection techniques
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
- Ability to prioritize and manage multiple responsibilities
- 3-5 years High Volume Collections experience (Over 500+).
Responsibilities:
- Monitor accounts on a daily basis and identify outstanding account receivables.
- Take actions in order to encourage timely payments.
- Assist cash application specialist for application customer remittances and perform research on all customer payment.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Process credit card and e-check payments and refunds
- Resolve billing issues and discrepancies
- Contact clients and discuss their overdue payments.
- Accountable for reducing delinquency for assigned accounts.
- Prepare and present reports on collection activities and progress.
- Performs other job-related duties as assigned.
- Managing upto 1500 accounts.
- Office equipment including, but not limited to computer, phone, fax, calculator and copier.
- MS Office including Word, Excel.
- Company information systems applications including CMS/RMS, InfoPro, Soft-Pak
- Only those lawfully authorized to work in the designated country associated with the position will be considered.
- Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.