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Billing Analyst

Job

Vaco LLC

Dublin, OH (In Person)

Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/24/2026

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Job Description

Responsibilities:
Monitor and manage past-due customer accounts, researching and identifying reasons for outstanding balances Send customer statements via Excel and provide updates regarding payment status Investigate and resolve invoice discrepancies, including shipment, pricing, and billing issues Communicate with customers to determine causes for non-payment and work toward resolution Provide supporting documentation as needed, including credit memos, proof of delivery, and invoice details Conduct detailed account research and analysis to resolve outstanding issues Resolve open items causing customer orders to be placed on credit hold Review and analyze credit holds to determine root causes and facilitate resolution
Qualifications:
Soft B2B collections experience 1-3 years of accounts receivable and collections experience Proficiency in Microsoft Excel, including VLOOKUPs and pivot tables Strong customer service and analytical skills Excellent problem-solving abilities Comfortable asking questions and escalating issues when clarification is needed