Dental Billing and Treatment Coordinator

Dental Billing and Treatment Coordinator Eugene Dental Group Eugene, OR Job Details Full-time From $25 an hour 7 days ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off 401(k) matching Employee discount Qualifications Insurance third-party billing Debt collection Insurance verification Interpersonal skills Full Job Description Eugene Dental Group has an opening for an experienced insurance and treatment coordinator.

About us:

patients are our number one priority. We are a close-knit drama-free team. We have three amazing doctors, top-notch hygienists and the most caring and experienced support staff. We have a truly amazing team.

About the job:

We are looking for a Dental Front Office professional who is experienced with insurance and billing and enjoys helping patients understand their treatment and financial options. This role blends insurance coordination, billing, treatment planning support, and patient scheduling . The person hired will be responsible for learning and handling a variety of front office responsibilities to support our team and patients. Responsibilities Insurance & Billing Verify patient insurance benefits and provide accurate treatment estimates Submit, track, and follow up on insurance claims Manage accounts receivable for insurance and patient balances Enter insurance and patient payments into Eaglesoft Send patient statements and follow up on outstanding balances Process refunds when insurance overpayments occur Coordinate with patients regarding payment plans and financial arrangements Treatment Coordination Present treatment plans clearly using non-technical language so patients understand their conditions and recommended care Explain risks of untreated dental conditions, treatment options, and timelines Review treatment costs and insurance estimates with patients Obtain signed treatment plans and ensure documentation is properly recorded Update treatment plans when insurance pre-determinations are returned Communicate with patients regarding upcoming treatment and financial updates Scheduling & Patient Communication Schedule treatment appointments following office scheduling guidelines Coordinate sedation appointments, including pre-op instructions, consents, caregiver agreements, and payment arrangements Confirm sedation appointments and ensure all documentation and payments are completed in advance Follow up with patients via phone, email, or text regarding treatment questions and scheduling Make post-operative care calls when needed Record patient communications and financial discussions in patient records Front Office Support Collect estimated patient portions at time of service Assist with scheduling and patient flow throughout the day Support overall front office operations and teamwork Qualifications Dental front office experience Experience with dental insurance verification and billing Familiarity with Eaglesoft or similar dental software preferred Strong communication and patient education skills Organized, detail-oriented, and comfortable managing multiple responsibilities Positive attitude and team-focused mindset Why Join Our Team Supportive, drama-free team environment Established practice with 3 experienced doctors Opportunity to expand your skills across insurance, billing, and treatment coordination Work with a team that values patient care, communication, and professionalism 36-40 hours/week PTO Paid Holidays Medical Insurance Dental Coverage (In-House) 401k

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person