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BO
Borough of Middletown
Customer Service Representative/Utility Billing Clerk
Entry-Level JobVerifiedNo experience needed
Career Insights for Billing Clerk (General)
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Based on Pennsylvania data
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What they do
A Billing Clerk prepares and checks information included on a customer bill or invoice. Assembles and itemizes information on products or services purchased, and verifies amounts including any tax owed.
$41,725 / year median in Pennsylvania
-17% projected decline
Job Description
Customer Service Representative/ Utility Billing Clerk is a full-time position in the Finance Department. General job responsibilities include providing customer service support for electric billing and general borough questions; manage customer accounts for electric service; generate bills, process payments and perform accounts maintenance to address service changes; provide back up to other customer service staff and perform duties in their absence. This is a non-exempt position of 40 hours per week and pays $27.61/hour. Must have excellent oral and written communication skills. The successful applicant must be able to use Word and MS Excel, as well as learn other computer systems. Applicants must be able to pass a criminal background check.