AR Collection Analyst

AR Collection Analyst at ABB Inc in Fort Smith, Arkansas, United States Job Description At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to:

AR Team Lead US __ As an AR Collection Analyst, you will manage a portfolio of customer accounts in the US Accounts Receivable O2C function to drive cash generation for ABB. In the process, you will work with customers to get status of payment, provide statement of accounts, any backup or information they may need, or create a dispute should they have issues with product or service provided all while providing high quality customer service. In addition, you will work with other departments within the company should issues need their assistance. The work model for the role is hybrid out of the Fort Smith, AR facility (#LI-Hybrid).

Key Responsibilities:

Manage assigned portfolio of accounts to meet/exceed receivable past due and collection objectives. Interface with customers, sales dept, distribution, operations, and other teams to identify and resolve problems and work with customers on repayment plans for delinquent accounts. Additionally reconciles accounts and provide supporting documentation such as proof of deliveries, purchase orders, invoice copies, etc as needed. Make decisions to determine next steps in the collection process when faced with difficult customers. Provide data to sales/finance/credit regarding customer pay performance to aid in decisions of future payment terms, order release, and credit limit decisions. Gather data and prepare comments and report out past due status and problems to management for weekly/monthly reviews or as needed. Qualifications for the role: Bachelor's degree in accounting, finance or related field, with a minimum of 2+ years' experience in Credit, General AR and/or Collections or High School Diploma with 5+ years with equivalent work experience Strong organization skills Familiar with MS Word, Excel, and general business tools and protocols used for communication. General knowledge of Credit and Collection processes and policies Experience with CFIN andSAPa plus Ability to work cross functionally within the organization Candidates must already have a work authorization that allows them to work for ABB in the United States. What's in it for you We empower you to take the lead, share bold ideas, and shape real outcomes. You'll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn't just matter, it moves things forward ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB. All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.... For full info follow application link. Equal Employment Opportunity and Affirmative Action at ABB Inc. ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf http://dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf To view full details and how to apply, or