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WilsonCTS

Billing Analyst

Pay: $30–$34/hr

Posted: 1 week ago

Location: Charlotte, NC (Hybrid)

Last Updated: 5 days ago

Hours: Full-Time

Expires: 10/10/2026

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What they do

A Billing Analyst performs analytical and administrative work at financial institutions and banks that handle bills, receipts, and invoices. Analyzes the status of client accounts and keeps track of non-payments and other billing issues and trends.

$59,022 / year median in North Carolina

-4% projected decline

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Job Description

Billing Analyst Wilson

CTS - 3.9

Charlotte, NC Job Details Contract $30 - $34 an hour 13 hours ago Qualifications SAP High school diploma or GED Salesforce Cloud Bachelor's degree Job order costing Continuous improvement Cost accounting Sales management systems proficiency CRM system proficiency Productivity software Business Customer complaint resolution Full Job Description The Billing Operations Analyst will primarily perform tasks associated with the billing readiness process for North America Field Service. Individuals will be working as a team to confirm job completion and customer authorization, posting and validating costs, correcting cost posting errors, validating correct confirmations and setting items to ready to bill status for work accomplished by our field offices. This team will manage the open order daily, meet with assigned markets weekly on Teams, work various invoice uploads inboxes daily.

Key Responsibilities:

Validate completion of jobs for billing, checking for customer authorization, completion/closure of the service order/project, validate correct cost postings and correcting as needed and setting jobs to Ready to Bill status for the billing team. Communicate with field offices with regard to status and issues with jobs Commit to and monitor the Open Order status daily and for month end related activities Address corrections and updates as needed Assist with customer disputes as needed, providing regular updates to the customer Deliver to established performance metrics Contribute to the continuous improvement of the billing readiness process

Required Qualifications:

High School Diploma or GED 3-5+ years of work experience in a business environment 1+ years of experience in Microsoft Office Suite Bachelor's Degree in Business or other related field required Experience in job costing, accounting and customer service HVAC Service industry experience ServiceMax, Salesforce, and SAP experience

Job Details:

Full Time - This is a temp to hire position Work remotely 2 days a week, in office the other 3 days, heavy workload the last week of the month/quarter. #

MSP Pay:

$30.00 - $34.00 per hour Expected hours: 40.0 per week

Work Location:

Hybrid remote in Charlotte, NC