Billing Specialist

Billing Specialist St. Louis, MO Job Details Full-time 1 day ago Benefits Profit sharing Wellness program Paid parental leave AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance Life insurance Qualifications Microsoft Word Appeals Customer communication Report writing Microsoft Excel Microsoft Outlook Procedural guides Customer service Mid-level Legal firm experience 3 years High school diploma or GED Invoice payment processing Law office Communication skills Full Job Description Thompson Coburn, a large full-service law firm with offices in eight (8) cities across the U.S., is in search of a non-exempt Billing Specialist to join its St. Louis office. With over 450 attorneys and experience in 50 areas of law, Thompson Coburn is regularly recognized for providing clients with outstanding value and service. Driven by our core values of integrity, innovation and diversity, we collaborate and work in a welcoming, fast-paced, and inclusive environment. Reporting to the Billing Operations Manager, the Billing Specialist provides billing services to attorneys and staff, including processing invoices, handling appeals, and monitoring electronic submissions to ensure timely payment. This role requires proficiency in billing and e-billing systems and the ability to manage billing processes in accordance with Firm policies and client requirements. After an initial period of training, this position is eligible for a hybrid-remote work schedule.

Key Responsibilities:

Processes client bills using Aderant Expert, PreBill Manager, BillBlast, or similar software. Ensures accuracy and compliance with billing guidelines, deadlines, and quality standards. Communicates regularly with attorneys, assistants, clients, vendors, and management regarding billing and e-billing matters. Submits invoices through e-billing systems and monitors for successful processing and payment. Follows up on rejected or delayed invoices and coordinates revisions or adjustments. Documents and updates procedures and billing workarounds. Prepares reports and documents for attorneys and management as needed. Performs billing system configurations and matter setups in coordination with client requirements.

Knowledge, Skills, and Abilities Required:

Strong understanding of billing rates, alternative fee arrangements, and bill groupings. Proficient in Microsoft Outlook, Word, and Excel. Excellent customer service and collaboration skills. High attention to detail, organizational skills, and ability to manage multiple projects. Strong verbal and written communication skills. Sound reasoning and critical thinking abilities. Ability to maintain confidentiality and professionalism in a team environment. Willingness to work overtime as needed.

Experience and Education Qualifications:

High School Diploma with at least three years of professional services billing experience. Prior experience in a law firm or professional services billing environment and familiarity with e-billing is preferred. Thompson Coburn LLP is a large, full service, multi-state firm with offices in Birmingham, Chicago, Dallas, Los Angeles, New York, St. Louis, Southern Illinois, and Washington D.C. At Thompson Coburn, our behavior and the expectations we have of ourselves are guided by the values that we hold in the highest regard: integrity, a passion for excellence, a focus on serving the client, a value of diversity, innovation, creativity, trust, and loyalty. Within the Firm, we value each other as people and colleagues. In addition to the exceptional working environment and a competitive salary, Thompson Coburn provides the following benefit options to qualifying employees: Medical Insurance Vision Insurance Dental Insurance Life Insurance & ADD policies Short & Long Term Disability Insurance Paid Parental Leave 401(k) Profit Sharing plans Parking/Transportation Stipend Section 125 Plan (Pre-tax premiums and medical reimbursement) Paid Holidays Paid Time Off (PTO) Employee Assistance Program (EAP) Employee Wellness Program Tuition Reimbursement College Savings Plan Deductions (529 Plans)

Long Term Care Equal Opportunity Employer M/F/D/V Work Location:

Hybrid remote in St. Louis, MO 63101