Billing Specialist

Billing Specialist Circle Graphics + Sensaria Morrisville, NC Job Details Full-time 15 hours ago Benefits Paid parental leave Paid holidays Disability insurance Health insurance Dental insurance 401(k) Parental leave Vision insurance Life insurance Qualifications Customer communication Customer inquiry handling High school diploma or GED Full Job Description Sensaria is a leader in the Wall Decor and Print-On-Demand industry. We operate 8+ e-commerce storefronts, two business-to-business brands, in-house art creation, and coast-to-coast production facilities. Sensaria brings moments and art to life. We are proud to be a leading innovator in our industry, enabling more for customers - more products, more quality and speed. We are enthusiastic, we think bigger and work hard to unlock opportunity and achieve incredible results. Where most see a blank canvas, Sensaria sees infinite possibility. The chance to impact the senses and shape a moment in time, realizing a vision of design and decor that can reinvent, renew, and revive. With equal parts passion and operational excellence, Sensaria creates new ways to bring art and memories to life in any space. And through innovation, quality and speed, the company empowers unlimited growth potential for clientele. Enabling more for customers - more efficiency, more creativity, and more moments of inspiration, Sensaria thinks bigger and bolder to unlock opportunity and achieve incredible results together. What you'll do: The Billing Specialist plays a critical role in Sensaria's financial operations, managing the full cycle of daily and monthly invoicing for a high-volume transaction environment. In this role, you'll responsible for ensuring accuracy across 1,500+ invoices per day, resolving billing discrepancies, and maintaining clean customer records. The ideal candidate brings strong analytical instincts, meticulous attention to detail, and a proactive, solutions-oriented approach to process improvement. This role is hybrid, 3 days in office at our Morrisville, NC HQ near RDU. We are unable to provide work authorization/sponsorship at this time. Essential Duties and Responsibilities Collect, analyze, and post data from various reporting systems to prepare invoices Verify production, freight, and tax pricing across 1,500+ daily invoices Process credit memo requests accurately and in a timely manner Analyze billing variances and client inquiries, identify root causes, and own resolution Escalate potential servicing issues to management with appropriate context Additional Task and Responsibilities Recommend process improvement solutions to management Prepare and post data for month-end close Maintain customer records including contacts, billing terms, and sales tax exemptions Maintain and reconcile customer invoices as needed Monitor the accounting email inbox and respond to general department inquiries Provide invoice, credit memos, and payment support as requested Professional Experience and Educational Qualifications High School Diploma or G.E.D. equivalent required Bachelor's degree in business, Finance, or Accounting preferred Minimum 3-5 years of high volume billing and invoicing experience SAP experience highly preferred Specific Skills and Competencies Advanced Excel skills with strong reconciliation ability Excellent attention to detail with a sense of urgency around deadlines Strong written and verbal communication skills — internal and external Exceptional organizational skills with ability to prioritize and manage multiple tasks Comfortable working independently and collaboratively in cross-functional environments Adaptable and flexible in a fast-paced, rapidly changing environment #

LI-Hybrid Benefits:

Circle Graphics + Sensaria offers a competitive compensation package, which includes vacation days, sick days, paid holidays, paid maternity and paternity leave, paid floating holiday, along with Medical, Dental, Vision, 401K, STD, LTD, Optional Life insurance, and opportunities for professional development. . Circle Graphics + Sensaria is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status, and all other legally required non-discriminatory categories. We are dedicated to creating an inclusive and collaborative workplace where every team member can thrive.