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Collections Representative

Job

Advanced Personnel Resources2

Remote

$34,320 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/12/2026

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Job Description

Advanced Personnel Resources is seeking Collection Representatives for a new opening with our client in Greensboro. Collectors make outbound collection calls or receive incoming calls as a third-party agency for collecting past due money, initiating appropriate action, and maintaining records in accordance with State and Federal Laws.
Schedule:
The hybrid schedule is as follows: Monday, Wednesday, Friday in office 8 am-5 pm Tuesday and Thursday in the office 8 am -12 pm and then work from home 4:30-8:30 pm (AFTER
FULLY TRAINED
)
Pay:
$16-17 per hour; PLUS commissions and a bonus structure Benefits offered by
APR:
Medical, Dental, Term Life, Short-Term Disability, Holiday Pay, Service Bonus, Direct Deposit Essential Duties and Responsibilities Reviews status of delinquent accounts and initiates collection action by contacting accounts. Makes outgoing phone calls to make arrangements with consumers for debt to be paid in full or negotiate payment term when applicable. Takes incoming calls and work on the account as needed, same as outgoing accounts. Follows up on broken promises. Contacts attorneys, insurance companies and loan officers (when appropriate) to facilitate liquidation of assets. Uses computer system to key in "Action Codes" to denote specific actions taken on each account. Performs file maintenance on consumer accounts when necessary and/or as possible. Takes incoming calls and route to other inter-company departments as conditions apply. Meets defined quotas monthly. Counsels consumers as to the effect accounts will have on their credit report and products available to them to clear debts. Observes State and Federal laws.