NAS Billing Setup Specialist

NAS Billing Setup Specialist 3.2 3.2 out of 5 stars 99 East 700 South, Logan, UT 84321 $19.40 an hour Conservice LLC 217 reviews $19.40 an hour

BILLING SETUP SPECIALIST

Department:

NEW ACCOUNT SETUP

Location:

Hybrid (In office Tuesday, Wednesday, and Thursday)

Wage:

$19.40 + Tier Performance bonus. New Account Setup Specialists are responsible for providing a high-quality onboarding experience for our clients. They are the primary Conservice contact during setup. They also communicate with the Account Manager, multiple NAS teams, and other departments to compile/verify data. Their main data analysis and input tasks center around the following: Utilities, methods, fees, property lease, utility bills, and state regulations. The Setup Specialist is responsible for providing an accurate and timely setup product in order for resident bills to mail on time. Responsibilities Manage a new portfolio of setups each month Initiate contact with the client to request setup info and send follow ups every 48 hours Resolve or escalate any client issues and be their main point of contact during setup Coordinate with other departments to ensure efficient communication and avoid billing delays Track setup progress in Launch and report any delays or issues to leadership Participate in internal/external calls for specific properties/mgmt firms Compare Conservice agreement to the resident lease and prior billing (if applicable) Review utility provider invoices and confirm billable expenses Perform a surface-level review of other internal inputs (units, tenants, reads, prior billing, etc) Ensure contracted utilities, methods, and fees are in compliance with state regulations Identify/Implement workarounds in place of pending information Complete additional data entry tasks to allow for resident billing Perform final quality check to ensure overall setup cohesion and accuracy Continue communication with the Billing team to quickly identify/resolve setup issues

Requirements:

Qualifications Billing or setup experience Manages time and prioritizes tasks efficiently Strong comprehension/problem-solving skills Understanding of company purpose, goals, and objectives Strong communication skills and ability to foster relationships Excellent team skills Self-motivated and accountable