Part-Time Administrative Assistant & Billing Specialist (25 hours/week)

Job Overview We are seeking a proactive, detail-oriented Administrative Assistant & Billing Specialist to support a busy private psychotherapy and forensic practice in Palm Harbor, Florida. This hybrid role includes both in-office and virtual responsibilities. The ideal candidate is organized, self-motivated, and comfortable managing both administrative and billing tasks in a fast-paced, client-centered environment. Compensation range of $23-$26/hour based on experience and qualifications with opportunities for growth. Responsibilities Answer phones and provide high-quality customer service, including managing emotionally sensitive situations Schedule and manage calendars for mental health and forensic appointments Coordinate client communication, including appointment reminders, intake follow-ups, and general inquiries Manage billing tasks including insurance claim submission, payment posting, invoicing, and follow-up on outstanding balances Set up and manage patient portals, including onboarding new clients and troubleshooting access issues Assist with case management tasks such as tracking documentation and maintaining accurate records Prepare communications such as memos, emails, invoices, and reports for clinical and forensic matters Draft, proofread, and edit documents including letters, reports, and instructional materials Maintain organized filing systems (digital and physical) in compliance with confidentiality standards Assist with court-related tasks including research, documentation, and preparation Support and maintain the practice's website and social media platforms, including creating and scheduling content Open, collate, and distribute incoming mail Demonstrate initiative and strong time management in handling daily responsibilities Qualifications Strong interpersonal skills and ability to manage sensitive interactions with professionalism Experience in a mental health, healthcare, or legal setting preferred Experience/Knowledge of insurance billing processes and medical billing systems is highly desirable Proficiency or ability to quickly learn Google Workspace (Docs, Sheets, Forms, Drive, Calendar) Ability to work independently with minimal supervision Knowledge of SimplePractice or similar EHR systems is preferred but not required Strong organizational skills and attention to detail Understanding of HIPAA and confidentiality standards

Hours & Schedule:

Approximately 25 hours per week Flexible scheduling, Monday through Friday Hybrid work environment (in-office and remote) This is a great opportunity to join a growing, supportive practice that values organization, professionalism, and compassionate client care.

Pay:

$23.00 - $26.00 per hour

Work Location:

Hybrid remote in Palm Harbor, FL 34682