PFS Support Specialist

The PFS Support Specialist's general responsibilities include but are not limited to: Administrative tasks associated with supporting remote Patient Financial Services staff. Sorting, scanning, distributing and indexing mail to system and/or appropriate Revenue Cycle Depts. Managing and following up on task requests from remote staff. Managing client invoices on behalf of hospital. Distributing incoming faxes to remote staff. Managing the billing and follow-up of claims related to manual claims workflows. Works daily to sort and distribute paper mail and digitized mail from multiple systems. Manages the client bill process on a monthly basis and acts as a client liaison daily. Supports the Patient Financial Services Department remote staff by coordinating programs or distributing items on behalf of the hospital. Performs various billing or follow-up actions such as, contacting insurance carriers by phone, checking payer websites, contacting patients when needed, and thoroughly documenting actions within the software system for assigned workflows. Manages the PFS Support email distribution group to ensure remote worker requests are resolved in a timely fashion. Works daily to sort and distribute incoming faxes to correct Caregiver or department. Conduct duties in a positive, professional, and timely manner. Performs all other duties and special projects as assigned by departmental leaders. Education H.S. Diploma

• Required Associate's Degree
• Preferred Work Experience 2 Years
• Non-clinical healthcare experience, preferably in revenue cycle
• Preferred Licenses and Certifications Mosaic Life Care is a health care system in northwest Missouri.

With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.