Financial & billing coordinator Dental Office (5 years experience)

Position Overview:

We are seeking a highly organized, detail-oriented Financial & Billing Coordinator to join our specialty practice. This role is critical in ensuring accurate financial operations, delivering an exceptional patient experience, and maintaining efficient revenue cycle management. The ideal candidate combines strong customer service skills with a solid understanding of accounts receivable, dental/medical billing, and financial coordination.

Key Responsibilities:

Patient Financial Coordination Present and explain treatment plans, fees, and payment options clearly and professionally Verify insurance benefits and communicate coverage details to patients Collect payments, co-pays, and outstanding balances Establish and manage payment arrangements when appropriate Billing & Accounts Receivable Submit accurate insurance claims in a timely manner Monitor and manage accounts receivable, ensuring timely follow-up on unpaid claims Post payments (insurance and patient) with precision Resolve claim denials, discrepancies, and aging accounts Maintain financial records in compliance with practice policies Administrative & Data Management Perform high-volume, accurate data entry into practice management software Reconcile daily financial reports and assist with month-end processes Maintain organized and up-to-date patient financial records Assist with reporting and basic accounting functions Patient Experience Deliver outstanding customer service in person and over the phone Address patient questions regarding billing, insurance, and payments with professionalism and clarity Maintain a calm, courteous, and solutions-oriented approach in all interactions

Qualifications:

2-5+ years of experience in dental/medical billing, preferably in a specialty practice (periodontics experience a plus) Proficiency in data entry and practice management software Basic accounting knowledge and comfort with financial reporting Exceptional attention to detail and accuracy Excellent communication and interpersonal skills Strong organizational and time-management abilities

Preferred Attributes:

Ability to multitask in a fast-paced clinical environment High level of integrity and professionalism when handling financial information Proactive problem-solver with a team-oriented mindset Comfortable discussing financial matters with patients in a clear and compassionate way

Pay:

$24.00 - $27.00 per hour

Benefits:

401(k) 401(k) matching Paid time off

Experience:

Dental receptionist: 5 years (Required) Accounts receivable: 5 years (Required) Insurance claims: 5 years (Required) Customer service: 5 years (Required) Ability to

Commute:

Brentwood, TN 37027 (Required)

Work Location:

In person