Billing Analyst at Insight Global Billing Analyst at Insight Global in Lookout Mountain, Tennessee Posted in about 24 hours ago.

Type:

full-time

Position Title:

Billing Analyst Location:

Chattanooga, TN Job Duration:

6-8 Month Contract, potential to convert full-time.

Pay Rate:

$30-$34/

Hour Job Overview:

A client of Insight Global is seeking a Billing Analyst to support billing operations and ensure billing accuracy across multiple systems. This individual will review and validate billing information, manage billing-related tickets, investigate discrepancies, and coordinate issue resolution efforts across Finance, Operations, Customer Service, and IT teams. The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. This role plays a key part in ensuring accurate billing records, timely issue resolution, and efficient billing processes. Key Responsibilities Review and validate billing data across multiple systems to ensure accuracy and completeness Monitor, prioritize, and manage billing-related tickets through resolution Investigate billing discrepancies and coordinate with internal teams to resolve issues Maintain and update billing records while ensuring data accuracy and integrity Document billing issues, resolutions, and process updates Support testing and validation efforts related to billing process changes and system enhancements Partner with Finance, Operations, Customer Service, and IT teams to support billing activities and resolve issues Assist with reporting activities and utilize Power BI dashboards to monitor billing performance and identify opportunities for improvement Support audits, reconciliations, and data cleanup initiatives Track progress of billing issues and provide updates to stakeholders Contribute to process improvement initiatives focused on increasing efficiency and reducing billing errors Provide administrative and operational support to the Billing Operations team Must Haves 3+ years of experience in billing operations, billing support, financial operations, accounts receivable, or a related field Advanced Excel skills including Pivot Tables, VLOOKUPs/XLOOKUPs, filtering, formulas, and data validation Experience reviewing and validating large volumes of billing, customer, or financial data Experience utilizing ticketing systems such as Jira, ServiceNow, or similar platforms Strong attention to detail and ability to identify and resolve data discrepancies Strong organizational, problem-solving, and communication skills Ability to effectively prioritize work in a fast-paced environment Experience maintaining accurate records and ensuring data integrity across multiple systems Plusses Experience working with billing, invoicing, accounts receivable, or financial data Experience with Salesforce or other CRM/billing platforms Experience supporting system enhancements, implementations, or testing efforts Process improvement or project coordination experience Experience utilizing Power BI dashboards and reports to monitor operational and billing performance