What You'll Do Issue Invoices:

Generate and send accurate invoices to families on the defined billing cadence, applying the correct tuition, fees, and adjustments for each account.

Track Payments:

Record incoming payments, reconcile them against open invoices, and keep every account current in our billing system. Follow Up on

Overdue Balances:

Send reminders, follow up professionally on past-due invoices, and escalate the small number of accounts that need attention from leadership.

Handle Billing Questions:

Respond to family billing questions over email and in person quickly and clearly, resolving straightforward issues directly and looping in leadership on anything unusual.

Maintain Clean Records:

Keep the billing system organized, accurate, and audit-ready, including account details, payment history, and adjustments. Report on

Billing Status:

Provide a weekly summary of invoices sent, payments received, and outstanding balances so leadership always knows where things stand.

Requirements Billing or Accounts Receivable Experience:

You have handled invoicing, payment reconciliation, or accounts receivable work and can walk through the process you followed. Attention to

Detail:

You can be trusted with every invoice amount, payment record, and account balance without exception.

Professional Communication:

You can chase an overdue balance and keep the relationship intact. Your tone stays calm, clear, and respectful in every message and in person.

Location:

Based at our Austin, TX office full-time, in-person. U.S. work authorization required.

Bonus Points QuickBooks, Stripe, or Similar Billing Platforms:

Hands-on experience with common invoicing, payment processing, or accounting tools.

School or Membership Billing Experience:

Prior experience handling family, member, or subscription billing at a school, gym, or similar organization.

AI Forward:

Comfort using AI tools to draft communications and speed up repetitive work.

Benefits Pay:

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