Schedule :

Monday•Friday (40 hrs/wk) 8:00 AM•4:30

PM Department :

Payer Relations•936

Primary Purpose :

Monitors the activities within the Third-Party Billing department and directs the daily workload of the department.

About ARUP :

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient's life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions :

Perform staffing functions as set forth by the Third-Party Billing Supervisor. (Hiring, counseling, performance appraisals, scheduling, payroll.) Direct third-party billing and collection processes. Monitor and report to the Third-Party Billing Supervisor on past due third-party billing accounts. Assist with efforts to collect past due third-party billing accounts. Build and manage health plans with third-party processor and LIS system. Review and prepare refund requests for third-party billing accounts. Communicate with clients the need for medical records. Distribute records in accordance with HIPAA regulations. Write policies and procedures. Review and follow up on issues as assigned by the Third-Party Billing Supervisor of all Quality Assurance issues as requested by the ARUP Quality Assurance Department. Handle internal and external client complaints. Monitor employee training and coordinate efforts of Accounts Receivable staff. All other duties as assigned.

Physical and Other Requirements :

Stooping:

Bending body downward and forward by bending spine at the waist.

Reaching:

Extending hand(s) and arm(s) in any direction.

Mobility:

The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate:

Frequently communicate with others.

PPE:

Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

ARUP Policies and Procedures:

To conduct self in compliance with all ARUP Policies and Procedures.

Sedentary Work:

Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Fine Motor Control:

Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. High School Diploma or Equivalent or better. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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