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Billing Supervisor
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Robert Half
Chesapeake, VA (In Person)
Full-Time
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Job Description
Description We are looking for an experienced Billing Supervisor to join an organization in Chesapeake, Virginia in a contract-to-permanent capacity. This position oversees billing operations, labor reporting support, contract documentation, and financial review activities while helping ensure accurate invoicing and compliance with internal controls. The ideal candidate brings strong analytical ability, advanced Excel skills, and a hands-on approach to resolving billing, pricing, and customer account issues.
Responsibilities:
- Lead daily billing activities across service, parts, warranty, credit, and core transactions to support accurate and timely invoicing.
- Maintain active job files by organizing supporting documentation such as time records, expense details, shipping information, and materials documentation.
- Review open work for backorders, pricing gaps, and cost discrepancies, then prepare cost summaries and draft invoices for management approval.
- Finalize approved jobs in accounts receivable and submit customer invoices in accordance with contract terms and client-specific billing procedures.
- Supervise labor entry support, verify reported hours, secure required approvals, balance entries for payroll deadlines, and follow up on missing time documentation.
- Maintain current customer contract records, including new agreements and escalated account matters, while protecting confidential information.
- Investigate and resolve invoicing, tax, credits, work order, and pricing issues through coordination with customers and internal teams.
- Review selected operating expenses, freight charges, and non-purchase order invoices, while supporting audit requests, reporting cycles, and intercompany documentation flow. Requirements
- 5+ years of experience in billing, accounting operations, or a related supervisory role.
- Demonstrated background managing billing functions in a fast-paced business environment.
- Strong proficiency with Microsoft Office applications, including advanced Excel skills for analysis and reporting.
- Experience working with Oracle is preferred.
- Solid understanding of complex calculations, cost review, and invoice validation.
- High attention to detail with the ability to organize records and maintain accuracy across multiple priorities.
- Effective written and verbal communication skills for interacting with customers, managers, and cross-functional teams.
- Self-directed and able to manage multiple deadlines while maintaining strong analytical judgment.