Billing And A/R Specialist
Job
TEKsystems
Madison, WI (In Person)
$47,840 Salary, Full-Time
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Job Description
About the Role Due to significant growth (30%+ year-over-year), we are adding a Billing Specialist to support our expanding customer base. This role is ideal for someone who enjoys problem-solving, working with customers, and keeping financial processes running smoothly. You'll play a key role in resolving billing issues, clearing credit holds, and ensuring orders move seamlessly through production. This is a highly collaborative position where you'll partner closely with Accounting, Sales, and Customer Service teams. 🕘
Schedule:
9:00 AM - 5:30 PM (Onsite) What You'll Do Investigate and resolve customer billing discrepancies and questions Work with Accounting to correct billing issues and maintain accurate records Clear credit holds daily by contacting customers and resolving payment issues Make outbound calls to follow up on past-due accounts and payment issues Support customers in updating payment methods and resolving order delays Provide clear, professional, and customer-friendly communication Prepare and send ~5 custom quotes daily Set up and maintain accurate order information in systems Apply payments and ensure accounts are up to date Assist with month-end and quarter-end close activities Support reconciliation and cash flow activities Maintain payment plans and update account details What We're Looking For 1+ year of experience in billing, accounts receivable, or collections Strong communication and customer service skills High level of attention to detail and organization Ability to multitask and pivot in a fast-paced environment Strong computer skills (Excel, Outlook, systems navigation) High School Diploma or equivalent Why Join Us Join a fast-growing, innovative company Be part of a collaborative, close-knit team (15-person group) Enjoy a modern workspace with open layout, natural light, and standing desks Opportunity for career growth and advancement Job Type & Location This is a Contract to Hire position based out of Madison, WI. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Madison,WI.