Collections Manager Confidential Scottsdale, AZ Job Details Full-time $50,000 - $60,000 a year 16 hours ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Customer communication Staff supervision Confidential information handling Compliance with loan regulations Loan collections Team supervision Loan compliance Team development Hiring Team training Interviewing Process management General management Full Job Description Collections Manager - Automotive Collections Under the general supervision of the Director of Operations the Collections Manager will oversee all aspects of the Collections Department performing a variety of supervisory duties that ensure the efficiency and effectiveness of the department and staff. Specific duties include (but are not limited to): Directs the daily operations of the Collection Department to ensure we are operating effectively and efficiently. This also involves regularly assessing the department's processes and implementing changes that will help improve productivity. Establish and maintain effective collection policies and procedures, ensuring all debt collection practices are adhered to. Responsible for interviewing, hiring, scheduling, performance evaluations and directs department personnel. Also is responsible for staff development and training, promoting growth within current position or within the organization. Manages the collateral tracking process for all loans. Affirms that the company is protected on secured loans. Promotes within the department a positive attitude, team effort and the desire to collect on all accounts. Works with repo agents and auctions to ensure collateral is picked up swiftly and liquidated within the confines of the respective state's law Responsible for accurate records within the Collection system as well as the maintenance and management of the software Seeks to cure delinquency by evaluating each loan independently and making proper suggestion/decision to turn loan into a performing loan.

Requirements:

Keeps all customer and company business strictly confidential Five years of previous supervision experience in an automobile 1st party collections environment or other financial institution required. Strong knowledge of credit and collection procedures and principles, legal regulations related to collections. Ability to counsel/persuade customers and make decisions as required. Strong communication skills, both written and oral. Ability to interact with third party partners, auditors, examiners and members of management. Ability to lead, train and motivate staff

Benefits:

As an employee, you will be part of a well-established and respected organization that offers you both stability and the opportunity for a great career path. Our company is committed to your success and professional development. Your hard work and professional dedication will be rewarded with competitive compensation and benefits including: Medical Insurance Dental insurance Paid life, AD&D, & long-term disability insurance PTO 401(k) retirement

Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person