Experienced Collections Specialist- Perry GA

Fire Protection Services is a local company that has been serving Georgia for more than 35 years. Our team members are energetic, creative people with a passion for customer service. Due to our stellar rate of growth and success, we have a demand for an experienced Collections professional who can make an immediate impact on our team and operations. The ideal candidate's general skill set includes: Knowledge of collections procedures, techniques, laws and regulations. Productive Work Ethic The Desire to Constantly Learn and Improve A Customer Service Mindset Attention to Detail Excellent Problem Solving Skills Multitasking Abilities Outstanding Verbal and Written Communication Skills Superb Organizational Capabilities Flexibility Persistence, Patience, Professionalism and Positivity!

Specific job responsibilities/skill requirements include:

Work with the Management team to develop and execute an ongoing Collections program Work toward the long-range goal of reducing and keeping the 90+ days past due accounts at a maximum of 8% of the Receivables total Identify accounts that have proven uncollectable and therefore eligible to be written off Serve as the main point of contact for past due Customers Negotiate repayment options with Customers Establish and maintain a system to easily identify Customers and accounts with unfavorable payment history Assist other Team members, including the VAs, with how to monitor, manage and communicate with past due accounts Conduct and log at least 40 outbound phone calls per day related to collections efforts. Follow up with all invoices sent the day prior. Follow all applicable collections rules and regulations Process billing and payments, including the deposit of checks Manage vendor portals Efficiently use all communication tools as required Serve as the team's subject matter expert regarding collections What You Will Get Competitive Base Salary Plus Bonus Opportunities Company Health Insurance and 401k Comprehensive Paid Time Off srkvQgTZqK