We are looking for an experienced Billing & Collections Manager to join an insurance organization in Bridgewater, New Jersey, in a contract capacity with the potential for a permanent role. This position will lead a distributed team supporting complex billing, credit, and cash application activities across multinational operations while strengthening consistency, controls, and service delivery. The role is well suited for a leader who can improve workflows, guide process design for new product offerings, and use reporting insights to enhance billing and collections performance. This role will be onsite in Bridgewater 4 days a week. Prior experience in the insurance industry is required.

Responsibilities:

• Lead and develop a team of five analyst-level direct reports while providing direction to 7-9 offshore team members aligned to U.S. business hours.
• Oversee end-to-end commercial billing, collections, and cash receipts activities across multinational accounts within an insurance environment.
• Create and refine scalable billing and collections procedures to support the launch of new multinational products and services.
• Evaluate current workflows, identify efficiency opportunities, and implement automation solutions that reduce manual effort and improve accuracy.
• Review commercial credit matters and make informed approval decisions in line with company policies and risk guidelines.
• Establish performance metrics, monitor operational results, and use reporting tools such as Power BI to deliver actionable business insights.
• Partner with internal stakeholders to resolve billing discrepancies, accelerate collections, and improve customer account outcomes.
• Maintain strong operational controls and documentation to support compliance, consistency, and high-quality financial processing.