Supervise the quality, accuracy, and timeliness of collections activity
Manage a portfolio of accounts and reduce aged debt
Build strong relationships with internal stakeholders and clients
Resolve escalated collection issues and payment disputes
Monitor receivables and collection performance metrics
Coach, mentor, and develop team members
Manage workloads and resource allocation
Drive process improvements and automation initiatives
Support operational projects and organizational transformation effort MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law.

MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. The Successful Applicant Current or former Collections Supervisor, Collections Manager, or Team Lead with direct people leadership experience, strong collections expertise, and a track record of partnering effectively with stakeholders in a global business environment.

Strong leadership and coaching capabilities
Excellent communication and stakeholder management skills
Proven ability to drive accountability and performance
Strong operational collections expertise
Experience working within complex or matrixed organizations preferred
Continuous improvement mindset with interest in technology and automation What's on Offer
Lead an established, high-performing collections team
High-visibility leadership role within a global organization
Exposure to international stakeholders and senior leadership
Opportunity to influence process improvements and transformation initiatives
Primarily remote working environment with flexibility

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