A Collections Manager manages staff that record and process collections at a bank or financial services company. Ensures that checks presented to a bank clear and the amount is debited to the bank and credited to a customer account. Manages collection accounts for a bank, creditor loan company or collections agency. Tracks the amounts owed by a customer that has fallen behind on bill payments and negotiates re-payment.
Senior Manager of Billing & Collections Axinn Veltrop & Harkrider
LLP - 3.0
Hartford, CT Job Details Full-time $160,000 - $200,000 a year 1 day ago Benefits Profit sharing Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Cash balance pension plan Employee assistance program Vision insurance Qualifications Fiscal management Microsoft Excel Microsoft Outlook Accounts receivable management Legal firm experience Bachelor's degree Law office experience Legal billing Financial data analysis tools Collections account management Senior leadership Full Job Description Incisive. Inclusive. Invested. We're Axinn. Experienced, tenacious, and always trial-ready, we are committed to understanding complex legal challenges that impact the future of our clients' businesses, globally. Focusing on antitrust, intellectual property, and high-stakes litigation, our extensive teams in the U.S. possess deep knowledge and client-side experience across a range of sectors, including technology, healthcare, life sciences, and consumer products. At Axinn, inclusivity is central to who we are. We have a purpose that goes beyond profit, which includes fostering a fair, welcoming workplace and supporting the communities where we live and work. We actively recognize talent and promote opportunities for all team members. By embracing the unique experiences and perspectives of our people, we fuel creativity and deliver results for our clients. Under the general direction of the Chief Financial Officer, the incumbent will be a key member of the Firm's finance/accounting department and will focus on ensuring we are prioritizing innovative fee arrangements, improving current billing practices and processes, and overseeing the Billing and Collections team. The senior manager will work closely with other managers, directors, and attorneys to deliver solution-based approaches to often complicated billing and collections.
Duties and Responsibilities:
Oversee all billing activity across the firm, including standard, alternative fee, and LEDES/e-billing arrangements. This includes managing unbilled time and uncollected invoices and escalating the unresolved items to firm management for timely resolution. Oversee the billing and collections team. Provide guidance and support to the Firm's attorneys, billing manager and billing coordinators on creative approaches to handling budget development for client matters. Work closely with team to execute consistency and standardization across billing and collections practices while managing client-specific requirements. Stay connected to industry trends related to the revenue cycle including billing, collections, etc. Create, forecast, update, and maintain billings and collections reporting to be strategic with firm goals. Oversee firm-wide collections strategy and execution. Train others within the Firm to understand billing needs/changes Coordinate activities with other members of the Finance and Accounting team Review and manage client billing and collections requests, along with data requests for timekeepers assigned to the client's matter(s) Oversee management of billing and collections technology and implement automated processes to advance partner and client ROI. Other duties assigned including assistance with system upgrades and other technology-based initiatives.
Education, Experience, and Skills Required:
Bachelor's degree in closely related field required Extensive related financial, billing and collections expertise, along with prior law firm experience required Strong analytical skills, along with various financial management tools experience Demonstrated prior leadership and management experience Excellent communication skills, both verbal and written. Strong Microsoft Office skills - Word, Excel, PowerPoint, Outlook, along with other systems/tools that may be job specific Excellent organizational skills with great attention to detail. The ability to work independently but within a team environment. Work well under pressure to meet tight deadlines while maintaining strong relationships with management and peers Benefits At Axinn, we offer market competitive wages and generous benefit options to our valued employees. This includes, but is not limited to, the following: Competitive starting pay, potential for annual increases, and annual discretionary bonus eligibility Generous paid time off benefits (vacation, personal days, floating holidays, paid holidays, and sick leave) Firm paid short and long-term disability, plus life and accident insurance 401(k) Profit Sharing Plan and Cash Balance Retirement Plan Comprehensive medical, dental, and vision insurance options Flexible spending and health savings accounts (medical plan dependent) Firm paid comprehensive Employee Assistance Program (EAP) Student loan refinancing discounts Lifestyle reimbursement program Hybrid remote work schedules are available for most employees (per current policy, in-office presence is required at least 3-days per week and fully remote roles are not available) Position Details This is a full-time, benefits eligible, exempt level supervisory position. Final rate of pay will be commensurate with the incumbent's experience, with a targeted hiring range of $160,000 - $200,000 per year for NY, and $130,000-$175,000 in CT. This position is currently available in our CT or NY office location only. Axinn is an equal employment opportunity employer and is committed to creating an environment that draws upon the strength of the diversity of its workforce to achieve excellence in the Firm's field and beyond.
