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Data Entry Clerk and Customer Service Representative
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Evangel Cathedral Church
Upper Marlboro, MD (In Person)
$43,680 Salary, Full-Time
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Job Description
Overview Join our dynamic team as a Data Entry Clerk and Customer Service Representative, where your energetic approach and attention to detail will drive operational excellence and exceptional customer experiences. In this vital role, you will manage accurate data entry, maintain organized records, and provide friendly, efficient support to our clients and internal teams. This paid position offers a fantastic opportunity to develop your administrative skills while contributing to a fast-paced, growth-oriented environment. Responsibilities Enter and update data accurately into various databases and ERP (Enterprise Resource Planning) systems, ensuring completeness and correctness. Manage order entry processes swiftly and efficiently, supporting supply chain and inventory management. Handle customer inquiries via phone, email, or chat with enthusiasm, providing clear information and resolving issues promptly. Maintain organized filing systems for documents such as invoices, reports, and correspondence to ensure easy retrieval. Perform data collection tasks, including transcription of audio or handwritten notes into digital formats with high precision. Utilize Microsoft Excel to create pivot tables, generate reports, and analyze data for insights that support decision-making. Support clerical duties such as filing, data verification, basic math calculations, and maintaining office supplies to keep operations running smoothly. Skills Strong computer skills with proficiency in Microsoft Office Suite, especially Excel for managing spreadsheets and pivot tables. Excellent data entry skills with a high typing speed and accuracy; experience with transcription is a plus. Familiarity with databases and ERP systems to streamline data management processes. Previous office or clerical experience demonstrating organizational skills and attention to detail. Ability to handle multiple tasks efficiently while maintaining a positive attitude in a fast-paced environment. Basic math skills for verifying figures and processing transactions accurately. Strong organizational skills for managing files, records, and correspondence effectively. This role is perfect for motivated individuals eager to develop their administrative expertise while delivering outstanding customer service. We value energetic team players who thrive on accuracy, organization, and helping others succeed!