Administrative Specialist 1st Choice Financial Services - 3.5 Grand Rapids, MI Job Details Full-time $19 - $21 an hour 2 hours ago Benefits Health insurance 401(k) Paid time off Vision insurance Qualifications Email customer support Phone communication Customer service High school diploma or GED Data accuracy checks Quality data entry Client interaction via phone calls

Full Job Description Job Title :

Administrative Specialist Summary :

We are seeking a hardworking individual who is capable of performing administrative tasks on a daily basis including, but not limited to, data entry, filing and scanning documents, handling incoming requests from our partners, and maintaining organized filing systems. Must be capable of inputting data to ensure accuracy and compliance with state regulations. Must have the ability to effectively communicate via phone and email ensuring that all administrative assistant duties are completed accurately and delivered with high quality customer service in a timely manner. Must be able to collaborate with coworkers on day-to-day tasks and have a team-oriented mindset.

Wage Type :

Hourly Essential Duties & Responsibilities:

To perform this job successfully, an individual must be able to perform each of the essential duties satisfactorily. Scan, examine, and file documents in an efficient manner Answer phone calls and provide exceptional customer service to our partners and inquirers Ensure that all data is entered diligently an accurately into our system Carry out responsibilities with a professional demeanor and respect for others in accordance with the company's policies and procedures Other duties as assigned

Key Deliverables:

Proficient in phone etiquette Precise in data entry Adheres to policy & procedure

Qualifications:

Knowledge/Skills:

Excellent organizational skills Experience with MS Office (Excel knowledge preferred) Strong customer service skills Interpersonal communication skills Attention to detail Strong problem-solving skills Must be result oriented Ability to adapt in a fast-paced office setting Ability and willingness to collaborate with co-workers Proficient in website navigation

Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) Health insurance Paid time off Vision insurance Pay may depend on skills and/or qualifications

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required)

Work Location:

In person